BeSS Mansion Hotel Surabaya

The staff were outstanding. So helpful, friendly and welcoming. We had a very early start the morning after our stay and staff organised a wakeup call, our breakfast and a taxi back to the airport which was ready and waiting for us when we walked into reception. Our room was clean and comfortable.

A lot free things that we didn’t expect, staff was very friendly, rooms were clean, food had its variety. There was a pool on the 9th floor but we didn’t use it. Overall solid for the money

Polite stuff, really close with post office

Staff is very helpful, nice clean rooms, great breakfast.